Category: Business

Throughout the 20th century, various business methods for operating and developing the company have been contrived and refined, becoming the conventional business methods that we use today. We improve management and effect business change by laying new contrived business methods and structures over the methods in place. Even with all the improvements, we continue to have fundamental problems with re-organizations, intangible assets, accounting limitations, cost control, information management, alignment, etc. Even with all the business organization and management methods, we still have not found the one right method to organize and manage the company business.
Until now. Result-performance Management, newly launched in 2008, provides the one right method to organize and manage the business in the 21st century company, and leave problems with 20th century business methods behind.

Conventional business methods are the generally-accepted wrong ways

Over the past decade, we implemented breakthroughs like business process re-engineering, business transformation methods, business performance management, and enterprise resource planning. But, these turned out to be just new names for conventional business methods to do the same old things.

Why are there so many different business methods to do the same thing? Why isn’t there just one right business method? It is simply because all of these different business methods are wrong methods, and we do not know the one right business method. Since all the different business methods we use are wrong, we can only define the right method by identifying the wrong methods that are generally-accepted. The basis for our management and accounting methods is not that they are the fundamentally-sound and understood right business methods, but that they are the generally-accepted wrong business methods. When we come up with the one right business method, it will be known and accepted, and all of the wrong business methods will be obsolete.

Conventional thinking prevents the new breakthrough needed

Since the beginning of business, no one has ever stopped to think, “Are the business methods that have always been used the best business methods”. We accept existing business methods as the basis and try to improve the methods.

New business methods contrive ways to alleviate the symptoms of fundamental problems inherent in the way things have always been done. This we can do ad infinitum without ever solving the problems. How many methods do we have and how many books have been written about corporate governance, business organization, change management, investment management, capital development, performance management, cost and value accounting and management, solution alignment, intangible assets, business collaboration, etc. Why do we keep coming up with new business methods, if previous business methods were supposed to have solved the problem?

Management improvement books are written using the existing body of knowledge or published record as the valid basis. Many of the books cut, reorganize, and paste what has already been written. Other books describe innovative ways enterprises are coping with contrived business methods. These approaches prevent new breakthroughs and can, at best, produce some incremental improvement.

Conventional 20th century business methods do not organize and manage the business

The problem is that conventional business organization and management methods do not organize and manage the business. Instead we contrived business methods to organize and manage people, departments, functions, activities, duties, positions, tasks, and numerous other entities. Each business method defines these entities in its own way. Each method is laid over the business obscuring the actual business and compounding the problems of business change. The many different business methods describe the company with different entities and definitions creating information complexity and proliferation of information systems.

The organization structure is laid over the business. The business changes, while the organization structure remains rigid, building pressure for reorganization and upheaval. Other business methods and structures are laid over the organization structure. The actual business lies hidden under a proliferation of methods.

We need one right way to organize and manage the business

We need to step back and take a completely new look at the basics of our company business and build the one right method to organize and manage the business. Conventional business organization and management methods manage contrived entities, but fail to specifically define the business and manage specific business entities.

The business definition is investments in capital as solutions of worth utilized for costs and effectiveness of performance to produce value and quality in results. Conventional business management methods do not identify and manage the three entities that define the business and must be managed:

1. Results: Specific economic outputs of value and quality produced at any level from business performance
2. Capital: Specific invested capital available as solutions to be utilized in business performance
3. Performance: Utilization of a specific solutions of worth to incur costs to produce specific results

These three entities are used in Result-performance Management (R-pM) to organize the company. Any other entities used must be defined in terms of results produced, capital investments as solutions, and performance in solutions utilized to produce results.
The business organization changes naturally as results are added, changed, or deactivated. The business organization changes with each new capital investment to implement solutions or to discontinue old solutions. Human capital personnel and capabilities are deployed as solutions where they have the capability to manage and produce results. Other capital is deployed as well as specific solutions to be utilized in performance to produce a result. The business organization changes with each redeployment of a solution to be utilized in performance to produce a result.

R-pM is the new breakthrough needed to organize the business

R-pM is a new breakthrough that defines the results that enterprise management wants to produce and adds and deletes results as needed. R-pM defines the capital utilized as solutions in performance, to show how costs are incurred. R-pM deploys solutions to be utilized in performance to the results to be produced to show total performance costs against the result value created.
Once the organization is simplified, R-pM manages the enterprise in three dimensions for ongoing advantage

1. Result: Manage economic output to reach revenue goals
2. Performance: Manage invested capital in performance to reach profit-margin goals
3. Management: Manage operation and development goals by time period for return and strategic value

R-pM develops new capital solutions over time to create value in new results. R-pM governs the company business performance over time to create strategic value.

R-pM is one simple integrated business method for 21st century management

R-pM removes conventional business complexity and provides one simple integrated business method that eliminates re-organizations, intangible assets, misalignments, ad-hoc development, change management, and unknown costs. R-pM enables strategic value creation, result value-quality chains, transparent governance, innovation technology management, beneficial development, cost and value accounting, result-performance optimization, business collaboration, consulting professionalism, solution-sharing, and many other advantages prevented by 20th century business methods.
When we employ R-pM, we have the one fundamental right business method to organize and manage any enterprise for 21st century management, and leave all the obsolete wrong business methods and unsolvable 20th century problems behind.

With changing times people want information to be readily available with the click of a mouse. The usage of Internet has made communication and business processes easier and far more efficient. Google, Bing, Yahoo are some of the most used search engines for business, products and general purposes.

Most of the search engines return dynamic content for business searches. There is no categorization of the search results. A better way to access local businesses is to use Local Business Directories. It does most of the work to simplify the search by classifying search results in categories based on the topic. The customers can then choose the appropriate business listing by navigating to the appropriate Local Business Directory.

What are local directories?

Local directory is a all-inclusive business directory for cities complete with ratings, reviews and maps. It is through Local Directories one can get all the information needed at one place instantly as well as compare the businesses.
One can find local businesses in a specific city for a specific category (e.g. Restaurants). To find a restaurant, spa, saloon near you in minutes with all the required details about that place like Reviews, Rating and much more a local business directory can be used.
If the local business directory gives accurate and relevant information along with full Google map integration with directions, It would be a great help to customers to connect with the business being listed.

So how does local business directories work?

Business Owners submit their business information to Local Directories like Google, Yahoo Local, Microsoft Live Local etc, so that people can search and find the relevant business information.
To promote the business, business owners just need to fill a form contain all the fields to fill their business details which describe their business throughly which in turns get displayed in search results.

Benefit?
-Free and Quick way to advertise business .
-Eliminated the old time-consuming way of finding business like Yellow Pages.

How to create a Local Business Directory on your website?
There are tools available to generate Local Business Directories in WordPress using Plugins.

There is one such plugin (WPLocalPlus) available which can help in getting all the business listings on the website just by pasting a small shortcode in the wordpress blog which not only generates a directory listing, but also helps to create all dynamic content instantly.

So,What is WPLocalPlus Plugin?
It’s an awesome automated Plugin to generate automatically updated Local Business Directory Websites with Real User Reviews, Maps and Offline Coupons with the functionality of putting ads on your website.
WPlocalPlus fetches the rich and most relevant local business listings/Content which dynamically enhance the functionality of your WordPress Blog which in-turns gives you an ability to quickly create new local business directory websites .

Software application development has only been around since the late 1970s. Compared to other industries and professions the software industry is still very young. Ever since organizations began to use computers to support their business tasks, the people who create and maintain those “systems” have become more and more sophisticated and specialized. This specialization is necessary because as computer systems become more and more complex, no one person can know how to do everything.

One of the “specialties” to arise is the Business Analyst. A Business Analyst is a person who acts as a liaison between business people who have a business problem and technology people who know how to create solutions. Although some organizations have used this title in non-IT areas of the business, it is an appropriate description for the role that functions as the bridge between people in business and IT. The use of the word “Business” is a constant reminder that any application software developed by an organization should further improve its business operations, either by increasing revenue, reducing costs, or increasing service level to the customers.

History of the Business Analyst Role

In the 1980s when the software development life cycle was well accepted as a necessary step, people doing this work typically came from a technical background and were working in the IT organization. They understood the software development process and often had programming experience. They used textual requirements along with ANSI flowcharts, dataflow diagrams, database diagrams, and prototypes. The biggest complaint about software development was the length of time required to develop a system that didn’t always meet the business needs. Business people had become accustomed to sophisticated software and wanted it better and faster.

In response to the demand for speed, a class of development tools referred to as CASE (Computer Aided Software Engineering) were invented. These tools were designed to capture requirements and use them to manage a software development project from beginning to end. They required a strict adherence to a methodology, involved a long learning curve, and often alienated the business community from the development process due to the unfamiliar symbols used in the diagrams.

As IT teams struggled to learn to use CASE tools, PCs (personal computers) began to appear in large numbers on desktops around the organization. Suddenly anyone could be a computer programmer, designer and user. IT teams were still perfecting their management of a central mainframe computer and then suddenly had hundreds of independent computers to manage. Client-server technologies emerged as an advanced alternative to the traditional “green screen,” keyboard-based software.

The impact on the software development process was devastating. Methodologies and classic approaches to development had to be revised to support the new distributed systems technology and the increased sophistication of the computer user prompted the number of software requests to skyrocket.

Many business areas got tired of waiting for a large, slow moving IT department to rollout yet another cumbersome application. They began learning to do things for themselves, or hiring consultants, often called Business Analysts, who would report directly to them, to help with automation needs. This caused even more problems for IT which was suddenly asked to support software that they had not written or approved. Small independent databases were created everywhere with inconsistent, and often, unprotected data. During this time, the internal Business Analyst role was minimized and as a result many systems did not solve the right business problem causing an increase in maintenance expenses and rework.

New methodologies and approaches were developed to respond to the changes, RAD (rapid application development), JAD (joint application development), and OO (object oriented) tools and methods were developed.

As we began the new millennium, the Internet emerged as the new technology and IT was again faced with a tremendous change. Once again, more sophisticated users, anxious to take advantage of new technology, often looked outside of their own organizations for the automation they craved. The business side of the organization started driving the technology as never before and in a large percentage of organizations began staffing the Business Analyst role from within the operational units instead of from IT. We now have Marketing Directors, Accountants, Attorneys, and Payroll Clerks performing the role of the Business Analyst.

In addition, the quality movement that had started in the 70s with TQM, came into focus again as companies looked for ways to lower their cost of missed requirements as they expanded globally. The ISO (International Standards Organization) set quality standards that must be adhered to when doing international business. Carnegie Mellon created a software development quality standard CMM (Capability Maturity Model). Additionally, Six Sigma provided a disciplined, data-driven quality approach to process improvement aimed at the near elimination of defects from every product, process, and transaction. Each of these quality efforts required more facts and rigor during requirements gathering and analysis which highlighted the need for more skilled Business Analysts familiar with the business, IT, and quality best practices.

Future of the Business Analyst Role

Today we see Business Analysts coming from both the IT and business areas. In the best situations, the Business Analyst today has a combination of IT and business skills. Each organization has unique titles for these individuals and the structure of Business Analyst groups is as varied as the companies themselves. However, there is a core set of tasks that most Business Analysts are doing regardless of their background or their industry.

The Business Analyst role becomes more critical as project teams become more geographically dispersed.
Outsourcing and globalization of large corporations have been the driving factors for much of this change recently. When the IT development role no longer resides inside our organizations, it becomes necessary to accurately and completely define the requirements in more detail than ever before. A consistent structured approach, while nice to have in the past, is required to be successful in the new environment. Most organizations will maintain the Business Analyst role as an “inhouse” function. As a result, more IT staff are being trained as Business Analysts.

The Business Analyst role will continue to shift its focus from “Software” to “Business System.”
Most Business Analysts today are focused on software development and maintenance, but the skills of the Business Analyst can be utilized on a larger scale. An excellent Business Analyst can study a business area and make recommendations about procedural changes, personnel changes, and policy changes in addition to recommending software. The Business Analyst can help improve the business system not just the business software.

The Business Analyst role will continue to evolve as business dictates.
Future productivity increases will be achieved through re-usability of requirements. Requirements Management will become another key skill in the expanding role of the Business Analyst as organizations mature in their understanding of this critical expertise. The Business Analyst is often described as an “Agent of Change.” Having a detailed understanding of the organization’s key initiatives, a Business Analyst can lead the way to influence people to adapt to major changes that benefit the organization and its business goals. The role of a Business Analyst is an exciting and secure career choice as U.S. companies continue to drive the global economy.

Training for the Business Analyst

The skill set needed for a successful Business Analyst is diverse and can range from communication skills to data modeling. A Business Analyst’s educational and professional background may vary as well–some possess an IT background while others come from the business stakeholder area.

With backgrounds as diverse and broad as these it is difficult for a Business Analyst to possess all the skills necessary to perform successful business analysis. Companies are finding that individuals with a strong business analysis background are difficult to locate in the marketplace and are choosing to train their employees to become Business Analysts in consistent structured approaches. First, organizations seeking formal business analysis training should examine vendors who are considered “experts” on the field with a strong focus on business analysis approaches and methodologies. Second, you will want to examine the quality of the training vendor’s materials. This may be done by researching who wrote a vendor’s materials and how often they are updated to stay abreast of industry best practices. Third, matching the real-world experience of instructors to the needs and experience level of your organization is critical to successful training. Business analysis is an emerging profession and it is critical that the instructors that you choose have been practicing Business Analysts.

Business card enhancement features like spot UV, embossing, and foil stamping can truly help differentiate your business in the minds of your customers and clients. But which one is the best? Read on to find out.

Embossed Business Cards

Embossing is where certain elements of your business card are raised by virtue of them getting pushed through from the opposite side of the card. The effect is similar to a credit card, where the account number is raised on the front and recessed on the back.

Embossing works well for text or even a water seal type of logo effect, however it does have limitations.

For one, you do not want artwork in the embossed area; you want the embossed areas to be clear of artwork on both sides or else the artwork and embossing will become jumbled and will look awful.

Additionally, most printers are not able to precisely line up embossing with ink. The exact embossed areas could shift 1/16 1/8 during the production process. So for example, if your card has a black background, the embossed areas must be black as well. You would not be able to have, say, white text embossed because it is not feasible for the embossing to line up with the underlying white text perfectly every time.

If you want your business card enhancement feature to allow for color that is different from the cards background color, consider either spot UV or foil stamping.

Spot UV Business Cards

Spot UV is where specific areas of your card are treated with a glossy coating. This effect does not impact the underlying color, it only makes the treated areas slightly raised and shiny relative to the non-glossy business card stock.

Typically, spot UV does not have the same alignment problems as embossing. With todays technology, spot UV can be precisely lined up against any ink-based design element. So here, if you had a black background with white text, you could have the text treated with spot UV so that it is shiny, raised, and white.

Spot UV works only on non-glossy cardstock, as doing spot UV on glossy business cards will not create a visible effect (everything is already glossy). Silk business cards are the best option for spot UV, because they are non-glossy and extremely durable.

Foil Stamped Business Cards

Foil stamping is where specific parts of your card are coated with a layer of metallic foil. It is typically offered in gold, silver, green, red or blue.

The foil stamped areas are not limited to only the cards background color like embossing. However, although color can be utilized, you are limited to the foil colors offered by the printer.

Also, foil stamped business cards are usually subject to the same shifting that could occur with embossed business cards, so it is important not to have any artwork in the stamped areas.

Which One Should You Use?

Generally speaking, none of these enhancements are available on glossy business cards. All 3 are most effective on silk business cards, so if you plan on utilizing a silk cardstock, your options are wide open.

Of the 3 options discussed, embossing is typically the least preferred because of the aforementioned color and artwork limitations. Additionally, embossed business cards are usually the most expensive of the three.

Foil stamping is also relatively expensive, but at least this feature offers more color options. The downside is that the foil can sometimes flake, peel or appear blotchy. Additionally, foil stamped business cards tend to become worn at an accelerated rate as they get pulled in and out of a wallet.

Most often, spot UV business cards provide the best bang for your buck. This option is by far the least expensive of the three, offers the full gamut of color availability, and is not subject to the same flaws as foil and embossing.

Q: One of my former employees has started a competing business and is calling my clients and trying to steal their business from me. Do I have any legal recourse against him?
— Brad J.

A: I hate to break this to you, Brad, but unless this former employee signed a noncompete agreement while on your payroll, there is probably very little you can do to stop him from wooing your customers. You should discuss the situation with your attorney, but unless this person is also breaking the law in some other way (using stolen trade secrets, for example) your attorney will probably concur with me.

Renegade former employees riding the free enterprise wave is one reason noncompete agreements are gaining in popularity among employers who hope to use them to help protect their business from competitive threats launched by former employees. Many employers are now demanding that key employees sign noncompetes as a stipulation of employment. While signing noncompetes usually doesn’t sit well with employees who view them as potential roadblocks to their upwardly mobile career path, many businesses will not hire a key employee without his or her signature on the dotted line.

A noncompete agreement is a formal contract between you and your employees in which they promise not to use information or contacts pertinent to your business in a competing situation. In other words, they agree not to take everything they learn working for you and put it to use for someone else. This could mean going to work for a competitor or starting a competing business of their own.

While not popular with employees, noncompete agreements are a good way for employers to keep key employees on the payroll and protect the company’s proprietary information. That said, do not go overboard with noncompetes: not every employee should be required to sign one. If an employee does not have access to sensitive information, customer or accounting data, or is integral to the overall success of your business, there is no need to have them sign a noncompete. The janitor, for example, poses very little threat to your business if he gets a job with a competitor. Your sales manager, on the other hand, can devastate your business by hooking his wagon to a competing horse.

Which employees should sign noncompete agreements? While the prerequisites vary from business to business, the following is a good general list. The term “employees” represents executive level, management, supervisory, and non-management personnel relative to that example:

– Employees involved in research or product development. – Employees involved in the design, fabrication, engineering, and manufacturing process. – Employees who service products made and sold by your company. – Sales and service employees who have regular contact with customers or sensitive customer information. – Employees with access to sensitive business information or trade secrets. – Most importantly, employees who have sufficient information about your business that would allow them to start a competing business.

Most business experts agree that noncompete agreements are generally a good way to protect your business. The downside is that noncompete agreements are often difficult to enforce and in some states, may not be enforceable at all. Many state courts have ruled that noncompete agreements are too restrictive on an employee’s right to earn a living.

In California, for instance, noncompetes are generally only enforceable in connection with the sale of a business and not for employees. In Alabama, noncompetes are generally enforceable in only two contexts: the sale of a business and in connection with employment – but even then the enforcement requires that there be a valid interest worthy of protection.

Some states require that the noncompete be signed at the beginning of the employment relationship and will only consider the enforcement of a noncompete signed after the initial employment date if the signing of the noncompete was accompanied by a promotion, raise in pay, or other event that elevated the employee to a more important role within the company.

To be enforceable, noncompete agreements must be reasonable on three accounts: Time, geography and scope. Regarding time, you can’t restrict someone from competing with you forever, so one to three years is the accepted time period for most noncompetes.

As to geography, you can enforce restriction in the general area where you conduct business, but you can not enforce the restriction beyond those boundaries. And for scope, the agreement can restrict certain actions on the part of the employee, but can’t be so generally restrictive that the employee won’t be able to earn a living working in the same industry in a noncompetitive position.

One interesting thing to note: noncompete agreements are not enforceable against certain “professionals,” like doctors, CPAs, and lawyers (who do you think writes all those noncompetes).

At this point, Brad, the best thing you can do is contact your attorney to see if you have other grounds for suit, then contact your customers and let them know what’s going on.

Explain the situation regarding the former employee, but do so calmly and resist the urge to tell them what you really think of this guy. Showing your anger to the customer is not going to help you keep their business .

Reaffirm your relationship with the client, tell him how much you value his business, remind him of your track record and level of service, then ask one simple question: What can I do to make sure your business stays with me?

Here’s to your success!